Product Overview
Running an online store means watching stock levels, order status, ad spend and supplier relationships at the same time, usually spread across a store platform, a spreadsheet and a notes app. Operations Hub for E-commerce takes the proven Business Operations Hub framework and rebuilds it around retail-specific tracking: products and inventory, fulfillment, customer value, marketing ROI and suppliers.
It stays a single Excel workbook, so there is nothing new to install and no monthly subscription. Enter your own product and order data and the formulas, charts and status colors do the rest.
Key Features
- Product & Inventory Management tab — stock levels, reorder points and product status in one view.
- Order Fulfillment Tracker — order status, shipping stage and processing time per order.
- Customer Lifetime Value tab — track repeat purchase value per customer segment.
- Marketing Campaign ROI tab — spend against revenue by campaign, calculated automatically.
- Supplier & Vendor Management — a directory of suppliers with lead times and terms.
- Sales & Revenue Analytics view — a rollup of sales performance across products and channels.
- Auto-calculating formulas — revenue, margins, KPI achievement and budget usage update as you type.
- Conditional formatting and dropdowns — color-coded stock and order status flags with pre-built entry menus.
What’s Included
6 files, delivered as one ZIP (XLSX, TXT, MD).
- Product/Operations_Hub_for_E-commerce.xlsx — the e-commerce-specific operations workbook.
- Bonus/Business_Metrics_Cheat_Sheet.txt — KPI reference with definitions and benchmarks.
- Bonus/SOP_Template.md — a reusable Standard Operating Procedure template.
- Documentation/Quick_Start_Guide.txt — setup instructions.
- Documentation/README.txt — file overview and tab-by-tab notes.
- License/License.txt — usage terms.
Who This Is For
- Online store owners who want inventory, orders and marketing spend visible in one file.
- Small e-commerce teams that have outgrown a plain order spreadsheet but are not ready for expensive inventory software.
- Dropshipping and multi-supplier sellers tracking vendor terms and lead times.
- Marketing managers who need to see campaign ROI next to actual sales data.
- Store operations staff handling day-to-day fulfillment and stock decisions.
Why Choose This Product
- E-commerce terminology built in — inventory, fulfillment and CLV instead of generic business fields you would have to relabel yourself.
- Marketing and operations in one place — campaign ROI sits next to stock and order data, not in a separate tool.
- No new software — works in Excel, Google Sheets and LibreOffice Calc.
- Fully editable — add products, suppliers or channels and adjust formulas as your catalog grows.
How To Use
- Open Documentation/Quick_Start_Guide.txt for setup steps.
- Open Product/Operations_Hub_for_E-commerce.xlsx in Excel, Google Sheets or LibreOffice Calc.
- Replace the sample products, orders and suppliers with your own catalog and vendor data.
- Enter campaign spend and revenue, then confirm the ROI and analytics formulas update.
- Use Bonus/SOP_Template.md to document your fulfillment or restocking process.
Frequently Asked Questions
What format are the files? One ZIP with 6 files: the e-commerce workbook in XLSX, two bonus references in TXT and MD, a Quick Start Guide and README in TXT, and the licence in TXT.
Can I edit the files? Yes, every tab, field and formula is unlocked so you can relabel columns, add products or adjust the calculations for your store.
What software do I need? Microsoft Excel 2016 or later for full feature support, or Google Sheets and LibreOffice Calc 6 or later for most features.
Is this for personal or commercial use? Yes. The licence covers personal and commercial use within your organization, including running your real store data on it. Resale, public redistribution and use inside a competing digital product are not permitted.
What is the refund policy? As a digital download the workbook is non-refundable once downloaded. If your file is missing or corrupted, contact us and we will send a replacement.
Does it connect to my store platform automatically? No, it is a standalone Excel workbook with no live integrations; you enter or paste in your order and inventory data.
Can I track more than one sales channel? Yes, the Sales & Revenue Analytics tab is built as a table you can extend with additional channel rows.
Does it include sample data? Yes, each tab ships with sample products and orders so you can see the formulas working before entering your own.
Bonus Materials
Two extras are included at no additional cost: the Business Metrics Cheat Sheet, covering more than 25 KPI definitions with formulas and benchmarks, and the SOP Template, a ready structure for documenting fulfillment, restocking or supplier onboarding processes for your store.
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